Personal Data Protection

Can you request that we permanently remove your data and withdraw your consent to its use?1. Which of your data do we need and why?

Crisis Innovation Lab d.o.o. uses your e-mail, telephone, first and last name and company name when contacting you via the contact form.


2. Who has access to your data?

Only part of our employees who work in the customer support and system administration departments have access to your personal data.

The mentioned categories of employees are familiar with our policy and procedures for the protection of personal data and are obliged to act according to them.


3. Will we share your information with others?

Your data is safe with us and we will not share, sell or give it to other private or legal persons for any purposes.


4. How long will we keep your data?

Technical data such as address and cookies are stored for 30 days. Other personal data is kept for one year or until you ask us to remove it.


5. How did we get your data?

You gave us all the above personal data yourself when contacting us on the contact form. Crisis Innovation Lab d.o.o. in no way collects/buys/acquires your personal data from third parties.


6. Can you request that we permanently remove your data and withdraw your consent to its use?

Yes, whenever you want you can ask us to delete all your data from our system. Send us an email at and we will start the procedure to remove all personal data, which will be completed within 15 days.


7. Can you see which of your personal data we have and can you correct them?

Yes, at any time you can see all the data we have about you and you can change it yourself by sending a request to the email


8. Can you request the export of all your data that is in our system?

Yes, you can request the export of your data at any time by sending a request to the email



9. Who can I complain to if I think you are violating my right to privacy?

You can complain to the Personal Data Protection Agency at this link.



10. What are the full details of your company?

Full details of our company are:

Crisis Innovation Lab d.o.o.
Wreath of Ivan Meštrović 44
31000 Osijek

OIB: 21346389624
MB: 04572866
TAX VIES number: HR21346389624